2020 Program
| 8:15-8:45 | Registration |
| 8:45-8:55 | Editor’s welcome by Nadine Dilong (SPA+CLINIC) and Anita Quade (Professional Beauty) |
| 8:55-9:25 | Keynote Speaker – Sam Penny |
| 9:25-9:55 | Panel: Product innovation and personalisation |
| 9:55-10:00 | Sponsors Q&A |
| 10:00-10:15 | The future of wellness |
| 10:15-10:45 | Panel: Launch, grow or go? Winning financial strategies for every scenario |
| 10:45-11:15 | Morning Tea |
| 11:15-11:30 | Six ways to effortlessly go eco-sustainable |
| 11:30-12:00 | Panel: Technology to simplify, multiply or raise profits |
| 12:00-12:15 | Winning with interiors: design tips to lift the bottom line |
| 12:15-12:45 | How to find and retain quality staff |
| 12:45-1:00 | How to make a treatment bed |
| 1:00-2:00 | Lunch |
| 2:00-2:05 | Sponsors Q&A |
| 2:05-2:25 | Panel: How to create your own product line |
| 2:25-2:55 | Panel: Everything you need to know about digital marketing |
| 2:55-3:25 | Non-invasive devices to watch in 2020 |
| 3:25-3:55 | Afternoon Tea |
| 15:55-4:25 | Panel: How to get the most out of your injectables (off-label use) |
| 4:25-4:30 | Wellness break |
| 4:30-5:00 | Leveraging social media for your business whatever your budget |
| 5:00-6:30 | Networking drinks |
Note: Program is subject to change