2020 Program
| 8:00-8:45 | Registration |
| 8:45-8:55 | Editor’s welcome by Nadine Dilong (SPA+CLINIC) and Anita Quade (Professional Beauty) |
| 8:55-9:25 | Keynote: Breaking Barriers – Sam Penny |
| 9:25-9:55 | Panel: Product innovation and personalisation – Emma Hobson, Dermalogica; Victoria Curtis, Curtis Collection; Natalie Maugeri, Candela |
| 9:55-10:00 | Sponsor Q&A |
| 10:00-10:30 | Panel: The most successful social media campaigns and what you can learn from them |
| 10:30-11:00 | Panel: Launch, grow or go? Winning financial strategies for every scenario – Tony De Leede, Wellness Entrepreneur; Maxine Horne, Artisan Aesthetic Clinics; Anni Diamond |
| 11:00-11:30 | Morning Tea |
| 11:30-11:45 | Presentation: Six ways to effortlessly go eco-sustainable – Paul Frasca and Ewelina Soroko, Sustainable Salons |
| 11:45-12:15 | Panel: Technology to simplify, multiply or raise profits – Dr Nora, Cosmetic Doctor & GP; Tony de Leede, Wellness Entrepreneur |
| 12:15-12:30 | Presentation: Winning with interiors: design tips to lift the bottom line – Naomi Gregory, Spa Sessions |
| 12:30-1:00 | Interview: How to find and retain quality staff – Lizzy Boots, Boots and All |
| 1:00-1:15 | Show: Uniform Fashion Show | Demo: How to make a treatment bed |
| 1:15-2:15 | Lunch |
| 2:15-2:20 | Sponsor Q&A |
| 2:20-2:40 | Panel: How to create your own product line – Nancy Francis, EPILAB; Dr Clara Hurst, BLANC by Dr Clara Hurst; Daniel Rubinstein, Aurora Care and ESK Care |
| 2:40-2:55 | Panel: Everything you need to know about digital marketing – Dr Josh Wall, Contour Clinics; Nikki L’Wren, Spa Salon Divas; Dr Jake Sloane, Dr Jake Sloane |
| 2:55-3:25 | Presentation: Non-invasive devices to watch out for |
| 3:25-3:55 | Afternoon Tea |
| 3:55-4:25 | Panel: How to get the most out of your injectables (off-label use) – Dr Sean Arendse, Flawless Rejuvenation; Dr Phoebe Jones, Concept Cosmetic Medicine |
| 4:25-4:30 | Wellness break |
| 4:30-5:00 | Panel: The virtue of virtual: profiting from online consults, e-commerce and more – Rene Herald, Temple Skincare & Spa; Daniela Costa, Daniela Costa Beauty; Michelle Grove, Indulgences Beauty Therapy |
| 5:00-6:30 | Networking drinks |
Note: Program is subject to change