2020 Program
| 8:15-8:45 | Registration |
| 8:45-8:55 | Editor’s welcome by Nadine Dilong (SPA+CLINIC) and Anita Quade (Professional Beauty) |
| 8:55-9:25 | Keynote: Breaking Barriers – Sam Penny |
| 9:25-10:00 | Panel: Product innovation and personalisation – Emma Hobson, Dermalogica; Victoria Curtis, Curtis Collection; Natalie Maugeri, Candela; Amanda Foxon-Hill, New Directions |
| 10:00-10:15 | Presentation: The most successful social media campaigns and what you can learn from them – Nicole Montgomery, Trusted Surgeons |
| 10:15-10:45 | Panel: Launch, grow or go? Winning financial strategies for every scenario – Tony De Leede, Wellness Entrepreneur; Maxine Horne, Artisan Aesthetic Clinics; Anni Diamond, The Salon Expert |
| 10:45-11:15 | Morning Tea |
| 11:15-11:30 | Presentation: Six ways to effortlessly go eco-sustainable – Paul Frasca, Sustainable Salons |
| 11:30-12:00 | Panel: Technology to simplify, multiply or raise profits – Dr Nora, Cosmetic Doctor & GP; Tony de Leede, Wellness Entrepreneur |
| 12:00-12:15 | Presentation: Winning with interiors: design tips to lift the bottom line – Naomi Gregory, Spa Sessions |
| 12:15-12:45 | Presentation: How to find and retain quality staff – Lizzy Boots, Boots and All |
| 12:45-1:00 | Demo: How to make a treatment bed – Spring Spa Wear |
| 1:00-2:00 | Lunch |
| 2:00-2:25 | Panel: How to create your own product line – Nancy Francis, EPILAB; Dr Clara Hurst, BLANC by Dr Clara Hurst; Daniel Rubinstein, Aurora Care and ESK Care |
| 2:25-2:55 | Panel: Everything you need to know about digital marketing – Dr Josh Wall, Contour Clinics; Nikki L’Wren, Spa Salon Divas; Dr Jake Sloane, Dr Jake Sloane |
| 2:55-3:25 | Presentation: Non-invasive devices to watch out for |
| 3:25-3:55 | Afternoon Tea |
| 3:55-4:25 | Panel: How to get the most out of your injectables (off-label use) – Dr Sean Arendse, Flawless Rejuvenation; Dr Phoebe Jones, Concept Cosmetic Medicine; Dr Steven Liew, Shape Clinic |
| 4:25-4:30 | Wellness break |
| 4:30-5:00 | Panel: The virtue of virtual: profiting from online consults, e-commerce and more – Rene Herald, Temple Skincare & Spa; Daniela Costa, Daniela Costa Beauty; Michelle Grove, Indulgences Beauty Therapy |
| 5:00-6:30 | Networking drinks |
Note: Program is subject to change